When you scan a product, we receive the barcode and get to work uploading it to your Pointy page. If we already have the product information on file, it will appear almost immediately. If we do not have it on file, we need to source the product information (image, description) for you.
This process involves some human effort and can take time. In certain cases we may not be able to find product images for an extended period of time, but we'll never stop looking! While we source product information that product will not be displayed on Pointy as we only display products for which we have all the necessary information, e.g. name, description and image.
I produce my own barcodes, can Pointy find my product information?
What do I do if I notice a mistake with a product name, description or image?
How long will it take for products to appear on my Pointy page?
Does Pointy work with all kinds of products?